Congratulations - You have successfully placed your order
and we are in receipt of your details. We will process your order as quickly as possible. Have you checked your order meets our minimum order value (UK
no minimum, rest of the world including Europe £15 + P&P) as stated at the top of each
page? - if not, don't worry, simply place a further order ensuring you meet the minimum value for your
location. Don't worry about any invalid orders you may have placed as these are automatically refunded in full (this can
take up to a week to be fully processed).
Thank you
for your payment - this is your confirmation of receipt
Your transaction has been completed and we are now in receipt of your order details. If you are a PayPal
customer a receipt for your purchase will be emailed to you from PayPal and you can also log into your PayPal account
at www.paypal.com to view details of this
transaction. If you have paid via. a debit or credit card, the transaction details will appear on your next statement. Your order, which includes the full details
of the parts you have purchased, has now been received. All orders are carefully picked and packed and your parts will be
dispatched as soon as possible (we try to process orders as quickly as possible, but it can vary depending on demand
and the size and complexity of your order, so please allow 2 to 5 days for UK destinations and 5 to 12 days for
non-UK destinations). If you hear nothing from us, your order will be processed and dispatched as promptly as possible. We will
only contact you if we encounter problems with the order, so please accept this statement as a formal acknowledgement
that we are in receipt of your order and processing it for you. We appreciate your custom, and we hope
you are pleased with the parts when they arrive. We will try our best to ensure that the experience of purchasing from
us is enjoyable, so if you are disappointed in any way with any element of our service, please let us know so we can
try and correct it. If you feel you need to contact us regarding your order (to specify colour preferences etc.) please email
us at info@spareblocks.com quoting the email
address you used to make the purchase. If your spare parts are for a specific model you may want to e-mail us
and let us know the set number (this is a 4 digit number that is shown on the front of the box/instruction manual). By doing
this, we can double check that the parts we are sending are authentic replacements - the style and design of Lego parts has
varied slightly over the years. Additionally, if you have a well-used older vintage set, you may not want brand new shiny
parts as these could spoil the look of the model. Likewise, if the model is a very new set you may prefer new, or
only slightly worn parts - again, if you provide us with such information or preferences, we can be selective (where stock
allows) when picking the order. As a rule we do not clean used parts, so where stock is limited or the part is
inherently vintage, used parts can sometimes benefit from cleaning (especially if they are to be used on a model that has
newer appearance). Lego parts can be safely cleaned by placing the parts in automatic washing powder dissolved in warm water
(max. 40 degrees Celsius). The parts can be left in the solution until all the dirt and stains are removed (usually 1 to 5
hours, but longer if required) (once clean, thoroughly rinse the parts off under cold water and leave to dry naturally). do
not use abrasives on your Lego parts, hot water, toxic or acidic chemicals and never wash parts that have metallic parts unless
you are sure they will not rust as a result of the process. Again, thank you for your custom, and we hope
you are pleased with the parts when they arrive. We are here to please, so if there is anything further we can help you with
please feel free to email us at info@spareblocks.com
Click here to return to Spareblocks.com Main page
|